Tech riderRev. 5 Oct 2026

FIS CBK

Ch 136.2of 29 Chargeback Management Software

1Runs onAPI, self-hosted, Web
2CostsNot stated by the maker
3Supported card networksVisa, Mastercard, American Express, Discover, domestic card schemes
4Processor integrationsVisa Claim Resolution, Mastercom

3 lines stated Written from the maker's own pages: fisglobal.com

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Overview

FIS CBK is ranked #13 of 29 in chargeback management software on Specifiction. It runs on API, Self-hosted, Web.

FIS CBK plans and pricing

All plans

FIS CBK Not published Pricing not stated; contact FIS sales fisglobal.com · 5 Oct 2026

Compared on chargeback management software

Supported card networks: Visa, Mastercard, American Express, Discover, domestic card schemesfisglobal.com
Processor integrations: Visa Claim Resolution, Mastercomfisglobal.com

Facts

Purpose: FIS CBK manages and tracks payment disputes and chargebacks across the dispute cycle.fisglobal.com · 5 Oct 2026
Automation: The solution uses robotic process automation to reduce repetitive dispute management tasks and support smarter decisioning.fisglobal.com · 5 Oct 2026
Claims management: It centralizes claims activity with deadline tracking, rule validation and automation.fisglobal.com · 5 Oct 2026
Integrations: FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom.fisglobal.com · 5 Oct 2026
API integration: The hosted CBK solution may be integrated with third-party systems via APIs.fisglobal.com · 5 Oct 2026
Hosting: FIS describes CBK as a hosted SaaS solution with dispute history available in Microsoft Azure Cloud.fisglobal.com · 5 Oct 2026
Hosted operations: For its Hosted Solution, FIS handles technical operations, monitoring, maintenance and compliance.fisglobal.com · 5 Oct 2026
Security and compliance: FIS states that PCI compliance is handled for the Hosted Solution.fisglobal.com · 5 Oct 2026
Web interface: A FIS CBK brochure describes a rich web interface.fisglobal.com · 5 Oct 2026
Technical deployment: The brochure describes a Java application running in a J2EE application server on Linux or Windows.fisglobal.com · 5 Oct 2026
Audience: FIS describes CBK as a solution for institutions managing disputes, and its brochure says it is for organizations managing chargebacks through payment schemes.fisglobal.com · 5 Oct 2026
Company background: FIS traces its roots to Systematics, a financial technology company founded in 1968, and says it is headquartered in Jacksonville, Florida.fisglobal.com · 5 Oct 2026