Chargebacks911 vs FIS CBK
Chargebacks911
chargebacks911.comFIS CBK
fisglobal.comSide by side
| Figure | Chargebacks911 | FIS CBK |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Chargeback Management Software | 8.0 (#2) | 7.0 (#20) |
| Integrations | Chargebacks911 says it connects with hundreds of technologies and lists one-click connectors including Shopify, Square, Toast, Clover, BigCommerce and WooCommerce. | FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom. |
| Security and compliance | The company states that data transfers are encrypted and its integrations are GDPR and PCI compliant; merchant solutions are described as PCI Level 1 and SOC 2 compliant. | FIS states that PCI compliance is handled for the Hosted Solution. |
Plans
Chargebacks911
- BasicPriced on request
- Custom Chargebacks911 solutionPriced on request
- Customized, performance-based solutionsPriced on request
In their own words
Chargebacks911
Chargebacks911 provides merchants with chargeback prevention, dispute response, and revenue recovery services through web and API offerings. Its approach combines prevention with representment of invalid chargebacks, while Intelligent Source Detection identifies chargebacks by their underlying source. Listed tools include onboarding audits, refund-based prevention alerts, data-based prevention inquiries, dispute alerts, and an evidence builder. Merchants can use customizable reporting, month-to-date statistics, and Error, Risk, and Threat notifications. The company says its platform connects with hundreds of technologies and offers an API for custom-built solutions. Named one-click connectors include Shopify, Square, Toast POS, Clover, and BigCommerce; listed processor integrations also include WooCommerce and Stripe. The company says most integrations go live within 15 minutes using a guided setup wizard, while complex custom integrations can take 1–3 business days. Its merchant solutions page describes its tools as data-secure and says they meet PCI 1- and SOC 2-level compliance. The connector FAQ says essential transaction and customer data is shared, with encrypted transmission. Pricing is customized and available on request; the company advertises a performance-based ROI guarantee.