DisputeDash vs FIS CBK
DisputeDash
disputedash.comFIS CBK
fisglobal.comSide by side
| Figure | DisputeDash | FIS CBK |
|---|---|---|
| Price from | $149/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Chargeback Management Software | 8.0 (#3) | 7.0 (#20) |
| Headquarters | Vilnius, Lithuania | Jacksonville, Florida, United States |
| Integrations | The integrations page lists live connections for payment processors, ecommerce, shipping, subscriptions, and support, including Stripe, PayPal, Shopify, ShipStation, Chargebee, Skio, Zendesk, and Gorgias. | FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom. |
Plans
DisputeDash
- AnalyticsFree
- Starter$149 a month
- Growth$499 a month
- Scale$999 a month
- EnterprisePriced on request
In their own words
DisputeDash
DisputeDash automates chargeback responses for ecommerce and direct-to-consumer businesses selling physical products or subscriptions. It gathers order evidence from connected checkout, fulfillment, and carrier services, builds a package for the dispute’s reason code, and submits it to the processor. The service supports up to 15 evidence types; users can inspect and edit evidence, choose manual review or automatic submission, and set automation by brand. It can also use order and fulfillment details to resolve PayPal inquiries before they become chargebacks. Radar analyzes dispute activity for patterns such as fraud spikes, repeat disputers, and products driving losses, and suggests actions. Connections span payment, ecommerce, shipping, subscription, and support services. BigQuery export is live; REST API access and webhooks are listed as coming soon. The free Analytics plan includes analytics without automation. Starter costs $149 a month for up to 100 disputes; each case counts toward the monthly limit, whether contested or resolved automatically.