Chargebacks911 vs Verifi
Chargebacks911
chargebacks911.comVerifi
verifi.comSide by side
| Figure | Chargebacks911 | Verifi |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Chargeback Management Software | 8.0 (#2) | 7.0 (#21) |
| Founded | 2011 | 2005 |
| Rapid Dispute Resolution | Visa Rapid Dispute Resolution and rule-based automated refunds can resolve qualifying disputes before formal chargebacks. | RDR automatically resolves Visa disputes using a customizable decision engine that credits the cardholder before a chargeback is initiated. |
| Representment | The service compiles evidence and submits tactical responses intended to reverse illegitimate chargebacks. | Verifi’s dispute experts manage chargeback representment to maximize wins and recover revenue. |
| Security and compliance | The company states that data transfers are encrypted and its integrations are GDPR and PCI compliant; merchant solutions are described as PCI Level 1 and SOC 2 compliant. | Verifi states that it is certified as compliant with applicable PCI DSS standards and can provide its current PCI Attestation of Compliance on written request. |
| Support | Support and onboarding materials include FAQs, knowledge resources, phone contact, email and a free portal walkthrough. | Verifi lists a support phone number and gives support hours as 24/7 on its seller solutions page. |
| What it does | Chargebacks911 provides end-to-end chargeback prevention, dispute representment, fraud mitigation and revenue recovery for merchants. | Verifi provides post-purchase payment protection and dispute management services for merchants, issuers, and acquirers. |
| Who it serves | The company describes its solutions as scalable and customized for merchants of any size and industry. | Verifi says its clients range from startups to Fortune 500 companies and include omnichannel and ecommerce merchants. |
Plans
Chargebacks911
- BasicPriced on request
- Custom Chargebacks911 solutionPriced on request
- Customized, performance-based solutionsPriced on request
In their own words
Chargebacks911
Chargebacks911 provides merchants with chargeback prevention, dispute response, and revenue recovery services through web and API offerings. Its approach combines prevention with representment of invalid chargebacks, while Intelligent Source Detection identifies chargebacks by their underlying source. Listed tools include onboarding audits, refund-based prevention alerts, data-based prevention inquiries, dispute alerts, and an evidence builder. Merchants can use customizable reporting, month-to-date statistics, and Error, Risk, and Threat notifications. The company says its platform connects with hundreds of technologies and offers an API for custom-built solutions. Named one-click connectors include Shopify, Square, Toast POS, Clover, and BigCommerce; listed processor integrations also include WooCommerce and Stripe. The company says most integrations go live within 15 minutes using a guided setup wizard, while complex custom integrations can take 1–3 business days. Its merchant solutions page describes its tools as data-secure and says they meet PCI 1- and SOC 2-level compliance. The connector FAQ says essential transaction and customer data is shared, with encrypted transmission. Pricing is customized and available on request; the company advertises a performance-based ROI guarantee.
Verifi
Verifi provides post-purchase payment protection and dispute management for merchants, issuers, and acquirers. Its services cover prevention, automated deflection, dispute resolution, alerts, evidence preparation, and chargeback representment. Order Insight shares transaction details with cardholders and issuers, can display digital receipts in banking apps or portals, and gives issuer call-center agents enhanced information. Systematic Dispute Deflection uses Visa Compelling Evidence 3.0 to address qualifying disputes before chargebacks. CDRN gives merchants 72 hours to initiate credits for Visa and non-Visa disputes before filing. Rapid Dispute Resolution automatically resolves Visa disputes through customizable rules, while its Decision API lets merchants choose which cases to accept. Verifi says its network covers Visa, Mastercard, Discover, and American Express, with connections to more than 60 acquirers and solution providers. It serves clients from startups to Fortune 500 companies. Pricing is available on request.