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Chargebee Retention vs Yotpo Loyalty

Chargebee Retention

chargebee.com

Yotpo Loyalty

yotpo.com

Side by side

FigureChargebee RetentionYotpo Loyalty
Price from—$199/mo
Free plan—Yes
Free trial——
Open source——
WebYesYes
API—Yes
Plans published05
Spec score · Customer Retention Software5.8 (#22)8.3 (#7)

Plans

Chargebee Retention

No plans published.

Chargebee Retention pricing →

Yotpo Loyalty

  • FreeFree
  • FreeFree
  • Pro$199 a month
  • EnterprisePriced on request
  • PremiumPriced on request

Yotpo Loyalty pricing →

In their own words

Chargebee Retention

Chargebee Retention has no write-up on Specifiction yet; its figures are above.

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Yotpo Loyalty

Yotpo Loyalty & Referrals helps ecommerce brands build rewards programs for retention, revenue, and repeat engagement. Merchants can use more than 25 ready-made earning rules and customize points, multipliers, and eligibility. Rewards may include cash or percentage discounts, free products, donations, custom experiences, or exclusive access. Tiers can reflect spend, purchases, engagement, or custom behaviors, with benefits tailored to each tier. Yotpo lists Shopify, Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, and custom platforms as supported, though features vary by platform. Named integrations include Klaviyo, Recharge, and ShoppingGives; the product also mentions Shopify POS and webhook-based custom workflows. Free costs nothing and includes a basic points campaign, referrals, program awareness tools, and Support Center tutorials. Pro costs $199 a month for the first 500 monthly orders, with per-order rates above that. Pro adds earning and redemption options, CRM integrations, fraud prevention, and 24/7 chat and email support. Premium and Enterprise pricing is custom. Yotpo states it maintains SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications.

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