Chargeflow vs Disputed.ai
Chargeflow
chargeflow.io
Disputed.ai
disputed.aiSide by side
| Figure | Chargeflow | Disputed.ai |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Chargeback Management Software | 8.9 (#1) | 7.2 (#18) |
| Headquarters | 251 Little Falls Dr, Wilmington, DE 19808, United States | Portland, Oregon |
| Integrations | The documented catalog includes Stripe, Shopify Payments, PayPal, Braintree, Adyen, Checkout.com, WooPayments, Klarna, Affirm, Afterpay, Recharge, Chargebee, Recurly, Gmail, Gorgias, Zendesk and Zapier. | Disputed describes integrations with payment processors that synchronize disputes, evidence, and outcomes, but does not name specific processors on the page. |
| Prevention | Prevent scans transactions after checkout and before fulfillment, then supports automatic approval, verification, or cancellation based on risk scores and merchant rules. | Disputed analyzes upstream product and policy changes that could prevent chargebacks. |
| Security | Chargeflow says it uses AES-256 encryption at rest, TLS in transit, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information. | The site states that Disputed is SOC 2 Type II certified and GDPR-ready. |
| Support | The pricing page lists 24/7 live chat and email support, dedicated success managers, and private Slack channels for teams. | Disputed says it responds to contact inquiries within one business day. |
Plans
Chargeflow
- InsightsFree
- Prevent$0.10, paid once
- Prevent$0.40, paid once
- Automation$25, paid once
- Alerts$29, paid once
- ConnectPriced on request
- EnterprisePriced on request
In their own words
Chargeflow
Chargeflow has no write-up on Specifiction yet; its figures are above.
Disputed.ai
Disputed.ai is a chargeback intelligence platform for medium to large-scale enterprise fraud teams. It helps teams decide which disputes to contest, explain why winnable disputes are lost, and examine upstream product or policy changes that could reduce chargebacks. The service surfaces organized-abuse patterns across disputes, identities and payment cards. Its case workflow includes a queue ordered by deadline and model confidence, evidence packages prepared before opening a case, and a root-cause panel. Users can view each decision with its case and override it. Disputed offers representment automation, an evidence builder, headless API and MCP access, self-managed tooling, or a fully managed service. Listed processor integrations are Stripe, Adyen, PayPal, Braintree and Chase. It runs through web and API access, with pricing on request and an Enterprise plan using a fixed platform fee plus per-dispute pricing.