Chargeflow vs DisputeDash
Chargeflow
chargeflow.io
DisputeDash
disputedash.comSide by side
| Figure | Chargeflow | DisputeDash |
|---|---|---|
| Price from | Free | $149/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Chargeback Management Software | 8.9 (#1) | 8.0 (#3) |
| Headquarters | 251 Little Falls Dr, Wilmington, DE 19808, United States | Vilnius, Lithuania |
| Integrations | The documented catalog includes Stripe, Shopify Payments, PayPal, Braintree, Adyen, Checkout.com, WooPayments, Klarna, Affirm, Afterpay, Recharge, Chargebee, Recurly, Gmail, Gorgias, Zendesk and Zapier. | The integrations page lists live connections for payment processors, ecommerce, shipping, subscriptions, and support, including Stripe, PayPal, Shopify, ShipStation, Chargebee, Skio, Zendesk, and Gorgias. |
| Security | Chargeflow says it uses AES-256 encryption at rest, TLS in transit, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information. | The security page states that credentials use AES-256-GCM encryption, two-factor authentication is mandatory, and workspace data is tenant-isolated. |
| Support | The pricing page lists 24/7 live chat and email support, dedicated success managers, and private Slack channels for teams. | The pricing comparison lists documentation support for Analytics, email support for Starter, priority support for Growth and Scale, and a dedicated customer success manager for Enterprise. |
| What it does | Chargeflow is a cloud platform that automates chargeback recovery, fraud prevention, alerts and dispute analytics for commerce businesses. | DisputeDash automates chargeback responses by collecting order evidence, assembling a reason-code-specific package, and submitting it to the processor. |
Plans
Chargeflow
- InsightsFree
- Prevent$0.10, paid once
- Prevent$0.40, paid once
- Automation$25, paid once
- Alerts$29, paid once
- ConnectPriced on request
- EnterprisePriced on request
DisputeDash
- AnalyticsFree
- Starter$149 a month
- Growth$499 a month
- Scale$999 a month
- EnterprisePriced on request
In their own words
Chargeflow
Chargeflow has no write-up on Specifiction yet; its figures are above.
DisputeDash
DisputeDash automates chargeback responses for ecommerce and direct-to-consumer businesses selling physical products or subscriptions. It gathers order evidence from connected checkout, fulfillment, and carrier services, builds a package for the dispute’s reason code, and submits it to the processor. The service supports up to 15 evidence types; users can inspect and edit evidence, choose manual review or automatic submission, and set automation by brand. It can also use order and fulfillment details to resolve PayPal inquiries before they become chargebacks. Radar analyzes dispute activity for patterns such as fraud spikes, repeat disputers, and products driving losses, and suggests actions. Connections span payment, ecommerce, shipping, subscription, and support services. BigQuery export is live; REST API access and webhooks are listed as coming soon. The free Analytics plan includes analytics without automation. Starter costs $149 a month for up to 100 disputes; each case counts toward the monthly limit, whether contested or resolved automatically.