Chargeflow vs Disputifier
Chargeflow
chargeflow.io
Disputifier
disputifier.comSide by side
| Figure | Chargeflow | Disputifier |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Chargeback Management Software | 8.9 (#1) | 7.8 (#4) |
| Compliance | Chargeflow states that it is SOC 2 Type 2 and GDPR compliant and stores data in US data centers. | Disputifier states that it is GDPR and CCPA compliant. |
| Integrations | The documented catalog includes Stripe, Shopify Payments, PayPal, Braintree, Adyen, Checkout.com, WooPayments, Klarna, Affirm, Afterpay, Recharge, Chargebee, Recurly, Gmail, Gorgias, Zendesk and Zapier. | The maker says it integrates with dozens of processors, CRMs, and gateways and can support custom CRM or gateway setups. |
| Security | Chargeflow says it uses AES-256 encryption at rest, TLS in transit, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information. | The security page says it uses AWS, AES-256 encryption, and TLS, and limits card number access to the first six and last four digits. |
| Support | The pricing page lists 24/7 live chat and email support, dedicated success managers, and private Slack channels for teams. | The homepage advertises an average support response time of 30 seconds and says support is available at any hour. |
Plans
Chargeflow
- InsightsFree
- Prevent$0.10, paid once
- Prevent$0.40, paid once
- Automation$25, paid once
- Alerts$29, paid once
- ConnectPriced on request
- EnterprisePriced on request
Disputifier
- Fraud Prevention$0.05, paid once
- Order Not Received Prevention$0.05, paid once
- Chargeback Recovery$20, paid once
- Chargeback AlertsPriced on request
In their own words
Chargeflow
Chargeflow has no write-up on Specifiction yet; its figures are above.
Disputifier
Disputifier is an automated chargeback service for ecommerce merchants and ISOs, available on the web and through an API. It gathers evidence, prepares chargeback responses, and submits them; the company says its team reviews each response before submission. It also offers fraud prevention for identifying potentially fraudulent orders and supporting risk analysis, customer verification, and cancellation. Its Order Not Received Prevention feature can identify orders not shipped or delivered on time, as well as tracking that has not updated.
Disputifier says it supports alert programs including RDR, Ethoca, and Order Insight, though coverage depends on a customer's bank or card and some banks do not participate. The company describes integrations with dozens of processors, CRMs, and gateways, including custom setups. Order Not Received Prevention and Fraud Prevention each cost $0.05. Chargeback Recovery is billed at 20% of recovered revenue on won chargebacks, capped at $250 per win. Alert pricing is custom and volume-based. A free trial is listed, but there is no free plan.