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SPECIFICTION
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CharityTracker vs Clue Investigation Management

CharityTracker

charitytracker.com

Clue Investigation Management

cluesoftware.com

Side by side

FigureCharityTrackerClue Investigation Management
Price from$18/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
APIYesYes
Plans published61
Spec score · Case Management Software8.8 (#6)7.9 (#54)
Access controlsNetwork administrators approve agencies and every agent receives an individual username and password.The product provides a full audit trail and access permissions configurable by team, user, and record.
DeploymentTrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support.cloud
HeadquartersFlorence, Alabama, United StatesBristol, United Kingdom
IntegrationsThe Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance.Listed integrations and add-ons include TWIF, the PND Connector, Analytics Connector, PostCoder API, and Confidential Reporting.
PurposeCharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting.Clue is a central platform for managing investigations and intelligence, helping teams surface insights, share data securely, detect threats, and progress investigations.
Reporting dashboardsYesYes
SupportThe maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected].Each customer is paired with a dedicated success manager, and support enquiries can be sent to [email protected].

Plans

CharityTracker

  • Basic$20 a month
  • Plus$40 a month
  • Pro$60 a month
  • Basic$216 a year
  • Plus$432 a year
  • Pro$648 a year

CharityTracker pricing →

Clue Investigation Management

  • Clue Investigation ManagementPriced on request

Clue Investigation Management pricing →

In their own words

CharityTracker

CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.

Visit charitytracker.com

Clue Investigation Management

Clue Investigation Management has no write-up on Specifiction yet; its figures are above.

Visit cluesoftware.com