Clue Investigation Management

Spec sheet

Purpose

Clue is a central platform for managing investigations and intelligence, helping teams surface insights, share data securely, detect threats, and progress investigations.Read 12 Oct 2026 · cluesoftware.com

Intended users

Clue serves government, law enforcement, corporate, nonprofit, and sports organisations.Read 12 Oct 2026 · cluesoftware.com

Deployment

cloudRead 21 Sep 2026 · cluesoftware.com

API

Clue’s API enables integration with internal or external systems for secure data exchange.Read 12 Oct 2026 · cluesoftware.com

Integrations

Listed integrations and add-ons include TWIF, the PND Connector, Analytics Connector, PostCoder API, and Confidential Reporting.Read 12 Oct 2026 · cluesoftware.com

Security

Clue states it holds ISO 27001 and Cyber Essentials certifications and uses GDPR-aligned data handling and retention.Read 12 Oct 2026 · cluesoftware.com

Support

Each customer is paired with a dedicated success manager, and support enquiries can be sent to [email protected].Read 12 Oct 2026 · cluesoftware.com

Headquarters

Bristol, United KingdomRead 28 Sep 2026 · cluesoftware.com

Access controls

The product provides a full audit trail and access permissions configurable by team, user, and record.Read 12 Oct 2026 · cluesoftware.com

AI

Clue says its AI supports rather than replaces human expertise, with transparent and explainable insights and safeguards for fairness and accountability.Read 12 Oct 2026 · cluesoftware.com

Audit trail

YesRead 21 Sep 2026 · cluesoftware.com

Case intake forms

YesRead 21 Sep 2026 · cluesoftware.com

Case oversight

Users can log tasks, decisions, and notes, capture rationale in a Decision Register, and monitor field changes.Read 12 Oct 2026 · cluesoftware.com

Evidence

Clue supports evidence management with chain of custody, enquiry tracking, and links between evidence and outcomes.Read 12 Oct 2026 · cluesoftware.com

Evidence tracking

Clue supports evidence management with chain of custody and tracking of active and excluded lines of enquiry.Read 12 Oct 2026 · cluesoftware.com

Guided workflows

Configurable workflows help teams manage investigations consistently while documenting actions in a complete audit trail.Read 12 Oct 2026 · cluesoftware.com

Implementation

Clue offers implementation support covering configuration, data migration, user training, rollout, and transition to ongoing support.Read 12 Oct 2026 · cluesoftware.com

Investigation workflows

The product supports configurable investigation workflows, with actions documented in a complete audit trail.Read 12 Oct 2026 · cluesoftware.com

Oversight

Users can log tasks, decisions, and notes, record rationale in a Decision Register, and monitor field changes.Read 12 Oct 2026 · cluesoftware.com

Pricing

The pages reviewed direct prospective customers to contact Clue for pricing information; no product price is stated there.Read 12 Oct 2026 · cluesoftware.com

Pricing availability

The pricing page asks users to submit a form for more information about available pricing options and does not display a price.Read 12 Oct 2026 · cluesoftware.com

Privacy and access

Clue describes GDPR-aligned data handling and retention, role-based access, and controls over access to sensitive information and source identities.Read 12 Oct 2026 · cluesoftware.com

Reporting dashboards

YesRead 21 Sep 2026 · cluesoftware.com

Security certifications

Clue states that it holds ISO 27001 and Cyber Essentials certifications.Read 12 Oct 2026 · cluesoftware.com

Support and onboarding

Clue says users receive training and support from onboarding, with a dedicated Customer Success Manager.Read 12 Oct 2026 · cluesoftware.com

Workflow automation

YesRead 21 Sep 2026 · cluesoftware.com

Plans and prices

Every Clue Investigation Management plan and price →

Where Specifiction places it

• Case Management Software#54 of 1777.9