CharityTracker vs EQS Integrity Line
CharityTracker
charitytracker.comEQS Integrity Line
eqs.comSide by side
| Figure | CharityTracker | EQS Integrity Line |
|---|---|---|
| Price from | $18/mo | £85/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Case Management Software | 8.8 (#6) | 9.1 (#1) |
| Company headquarters and size | LinkedIn lists headquarters in Florence, Alabama and company size of 11–50 employees. | EQS lists Munich, Germany as headquarters and LinkedIn lists 501–1,000 employees. |
| Company legal name | LinkedIn identifies the maker as Simon Solutions Inc., a privately held IT-services company. | The operating company is EQS Group AG. |
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | cloud |
| Encryption | The security page says communications with the server use 256-bit SSL encryption. | The vendor describes 2048-bit end-to-end encryption, encrypted storage and secure HTTPS transmission. |
| Founded | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. | 2000 |
| Headquarters | Florence, Alabama, United States | Munich, Germany |
| Praise: usability and support | G2 reviewers repeatedly describe setup and daily data entry as easy and customer support as responsive. | G2 reviewers commonly praise ease of use, customization and responsive customer support. |
| Rating on G2 | 4.6 out of 5 from 337 reviews | 4.5 out of 5 from 62 reviews |
| Reporting dashboards | Yes | Yes |
| What it does | CharityTracker is a cloud case-management system for nonprofits and community-service agencies to manage clients, assistance, referrals, notes, outcomes and reporting. | EQS Integrity Line provides confidential and anonymous whistleblowing intake, case management, investigations and compliance reporting. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
EQS Integrity Line
- Essential£85 a month
- Professional£170 a month
- EnterprisePriced on request
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.
EQS Integrity Line
EQS Integrity Line is a cloud, web-based whistleblower and case management platform for receiving reports and handling investigations. It provides case intake forms, workflow automation, custom fields, audit trails, reporting dashboards, mobile apps, policy acknowledgments, review scheduling, approval workflows, version history, and single sign-on. Essential is specified for organizations with 50–500 employees and includes custom branding, an EU Directive-aligned reporting flow, anonymous file and voice uploads, status tracking, notes, manager assignment, anonymization, deletion, and audit logs. Professional targets 500–5000 employees and adds country-specific forms and disclaimers, keyword auto-routing, interactive dashboards, configurable fields, and granular access control. Enterprise is for organizations with 5000 or more employees and includes configurable case tabs, chart building, AI classification, summaries, transcription, anonymization with human review, advanced role-based access control, SSO/SAML, and SCIM provisioning. Pricing is on request. EQS Integrity Line is headquartered in Munich, Germany, and was founded in 2000.