CharityTracker vs FAMCare
CharityTracker
charitytracker.comFAMCare
famcare.netSide by side
| Figure | CharityTracker | FAMCare |
|---|---|---|
| Price from | $18/mo | $795/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 3 |
| Spec score · Case Management Software | 8.8 (#6) | 8.9 (#2) |
| Spec score · Nonprofit Case Management Software | 8.7 (#2) | 8.6 (#3) |
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. |
| Founded | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. | 1998 |
| Free plan | No | No |
| Headquarters | Florence, Alabama, United States | St. Louis, Missouri, United States |
| Integrations | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. |
| Rating on G2 | 4.6 out of 5 from 337 reviews | 4.4 out of 5 from 9 reviews |
| Rating on GetApp | 4.5 out of 5 from 1,063 reviews | 4.3 out of 5 from 20 reviews |
| Reporting | Its reporting and assessment tools help organizations track client progress and report results to funders. | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. |
| System requirements | The security overview recommends any PC or Mac made within roughly the previous four or five years with internet access and a current browser. | The user manual lists Windows or Macintosh with Edge, Firefox 23+ or Chrome, popup permissions, at least 2 GB RAM and 1.5 Mbps internet. |
| What it does | CharityTracker is a cloud case-management system for nonprofits and community-service agencies to manage clients, assistance, referrals, notes, outcomes and reporting. | FAMCare is configurable case-management software for human-service agencies that manages clients, services, workflows, outcomes, reporting and compliance. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.