CharityTracker vs inFormed
CharityTracker
charitytracker.cominFormed
libera.comSide by side
| Figure | CharityTracker | inFormed |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 0 |
| Spec score · Case Management Software | 8.8 (#6) | 7.2 (#128) |
| Availability | The Basic plan lists access 24 hours a day, 7 days a week, 365 days a year. | Libera offers a demo request for inFormed; the pages opened did not state a price, free plan, or free trial. |
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | cloud |
| Integrations | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. | Libera describes its platform as API-first and says it supports third-party system integrations, but the inFormed page does not name specific connected products. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | inFormed is case management software built for state vocational rehabilitation agencies. |
| Reporting | Its reporting and assessment tools help organizations track client progress and report results to funders. | The product automates data validation and supports audit-ready RSA-911 and other federal reporting. |
| Reporting dashboards | Yes | Yes |
| Support | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. | Libera says its team provides white-glove support throughout onboarding, typically measured in days rather than weeks. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.