inFormed
libera.com
Spec sheet
- Purpose
- inFormed is case management software built for state vocational rehabilitation agencies.Read 12 Oct 2026 · libera.com
- Intended users
- Libera describes inFormed as built exclusively for state vocational rehabilitation agencies and their counselors and participants.Read 12 Oct 2026 · libera.com
- Deployment
- cloudRead 22 Sep 2026 · libera.com
- Integrations
- Libera describes its platform as API-first and says it supports third-party system integrations, but the inFormed page does not name specific connected products.Read 12 Oct 2026 · libera.com
- Security
- Libera says its platform is hosted on AWS GovCloud, aligns with the NIST-800 Series, undergoes third-party penetration testing, and encrypts data in transit and at rest.Read 12 Oct 2026 · libera.com
- Support
- Libera says its team provides white-glove support throughout onboarding, typically measured in days rather than weeks.Read 12 Oct 2026 · libera.com
- Accessibility
- Libera says its products meet Section 508 and WCAG 2.1 standards and support screen readers and mobile-responsive access.Read 12 Oct 2026 · libera.com
- AI assistance
- AI-assisted onboarding can pre-populate case records from voice or in-person interviews, with counselor review and approval before information is saved.Read 12 Oct 2026 · libera.com
- Audit trail
- YesRead 22 Sep 2026 · libera.com
- Availability
- Libera offers a demo request for inFormed; the pages opened did not state a price, free plan, or free trial.Read 12 Oct 2026 · libera.com
- Case intake forms
- YesRead 22 Sep 2026 · libera.com
- Case management
- It provides a centralized dashboard for caseloads, metrics, alerts, and priorities.Read 12 Oct 2026 · libera.com
- Financial tracking
- Fund account management tracks authorizations, expenditures, encumbrances, and balances alongside case workflows.Read 12 Oct 2026 · libera.com
- Hosting
- inFormed is hosted on AWS GovCloud.Read 12 Oct 2026 · libera.com
- Invoice processing
- Invoice matching can flag discrepancies and prepare payment authorizations for human sign-off.Read 12 Oct 2026 · libera.com
- Maker history
- Libera says its public-sector case management work began nearly 30 years ago.Read 12 Oct 2026 · libera.com
- Messaging
- HOOT is an inFormed messaging layer for two-way communication with vendors and other stakeholders.Read 12 Oct 2026 · libera.com
- Pricing and trial
- The product page directs prospective customers to schedule a demo and does not state a price or trial offer.Read 12 Oct 2026 · libera.com
- Reporting
- The product automates data validation and supports audit-ready RSA-911 and other federal reporting.Read 12 Oct 2026 · libera.com
- Reporting dashboards
- YesRead 22 Sep 2026 · libera.com
- RSA-911 reporting
- It automates data validation and reporting for RSA-911 and other federal requirements.Read 12 Oct 2026 · libera.com
- Search
- Role-aware search and advanced filters help users find clients, services, documents, authorizations, and payments.Read 12 Oct 2026 · libera.com
- Search and dashboards
- It offers role-aware search, filtering, centralized case dashboards, and real-time performance insights.Read 12 Oct 2026 · libera.com
- Support and onboarding
- Libera says its team provides white-glove support during onboarding, which it says typically takes days rather than weeks.Read 12 Oct 2026 · libera.com
- Workflow automation
- YesRead 22 Sep 2026 · libera.com
- Workflows
- Guided workflows support users through each stage of the case lifecycle, from intake to employment closure.Read 12 Oct 2026 · libera.com
Where Specifiction places it
- Case Management Software#128 of 1777.2
