CharityTracker vs PI Core
CharityTracker
charitytracker.comPI Core
butler.solutionsSide by side
| Figure | CharityTracker | PI Core |
|---|---|---|
| Price from | $18/mo | $8.25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| API | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Case Management Software | 8.8 (#6) | 7.8 (#69) |
| Availability | The Basic plan lists access 24 hours a day, 7 days a week, 365 days a year. | Butler says product access starts with a product-fit conversation and advises confirming current availability, supported workflows, and pilot limits with its team. |
| Free plan | No | No |
| Headquarters | Florence, Alabama, United States | Michigan, United States |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | PI Core is investigation software for private investigation firms, with case management, evidence handling, surveillance documentation, attorney portals, skip-tracing context, and court-ready reporting. |
| Paid from | 20 | 99 |
| Support | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. | Founding PI Core customers receive hands-on migration support for case records, contacts, evidence indexes, documents, reports, and structured data. |
| Trial | The maker offers a 14-day trial without a credit card and says customers may choose a paid plan or request an extension afterward. | The three-month free trial includes full feature access, requires a credit card at signup, and converts to paid service at trial end unless canceled. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
PI Core
- Starter$99 a year
- Small Team$149 a year
- Firm$199 a year
- Large FirmPriced on request
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.