Chatbase vs ChatFlow AI
Chatbase
chatbase.co
ChatFlow AI
chat-flow.aiSide by side
| Figure | Chatbase | ChatFlow AI |
|---|---|---|
| Price from | $40/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 3 |
| Spec score · Chatbot Builders | 9.3 (#3) | 7.9 (#151) |
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | The platform says it tracks conversations, satisfaction scores, and AI performance through real-time analytics. |
| Deployment channels | multichannel | messaging |
| Free plan | Yes | No |
| Knowledge-base answers | Yes | Yes |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | ChatFlow AI helps businesses build AI-powered WhatsApp chatbots that answer customer questions using uploaded documents and business content. |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | The WABA page claims enterprise security, bank-level encryption, and compliance with data protection regulations, without naming specific standards. |
| Visual flow builder | No | Yes |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.
ChatFlow AI
ChatFlow AI has no write-up on Specifiction yet; its figures are above.