Chatbase vs Chatizam
Chatbase
chatbase.co
Chatizam
chatizam.comSide by side
| Figure | Chatbase | Chatizam |
|---|---|---|
| Price from | $40/mo | 50 ZMW/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 9 | 5 |
| Spec score · Chatbot Builders | 9.3 (#3) | 7.6 (#196) |
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Analytics include message volume charts, session and user tracking, conversion funnels, and lead capture analytics. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Listed integrations include webhooks, Google Sheets sync, email notifications, and booking flow triggers. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Chatizam is a visual workspace for designing, testing, and deploying chatbots without code. |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | The features page lists rate limiting, usage tracking, a message queue system, and an error logging dashboard as security features. |
| Testing | The platform supports customer-scenario simulations, saved regression tests, and conversation traces for reviewing agent behavior. | The bot testing playground offers live chat preview, node-by-node tracing, response simulation, and error highlighting. |
| Visual flow builder | No | Yes |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Chatizam
- FreeFree
- Starter50 ZMW a month
- Growth99 ZMW a month
- Pro299 ZMW a month
- Agency699 ZMW a month
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.