Chatbase vs Cleo AI Sales Agent
Chatbase
chatbase.co
Cleo AI Sales Agent
scoot.appSide by side
| Figure | Chatbase | Cleo AI Sales Agent |
|---|---|---|
| Price from | $40/mo | $99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 11 |
| Spec score · Sales Chatbot Software | 9.3 (#2) | 9.4 (#1) |
| Headquarters | San Francisco, California | Dallas, Texas, United States |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Scoot Engage lists Google and Outlook calendar integrations, and the pricing page says The Brain can sync with a customer’s CRM. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Scoot describes itself as an AI sales platform combining meetings, AI agents, and a proprietary intelligence engine. |
| Rating on Capterra | 4.3 out of 5 from 73 reviews | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.8 out of 5 from 46 reviews | 4.7 out of 5 from 42 reviews |
| Rating on GetApp | 4.3 out of 5 from 73 verified reviews | 0.0 out of 5 from 0 reviews |
| Rating on TrustRadius | 10 out of 10 from 1 review | 0 out of 10 from 0 reviews |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | Scoot says it is SOC 2 Type II compliant, with the report available under NDA. |
| What it does | Chatbase builds conversational AI agents for customer support, sales and product guidance across chat, email and voice. | Cleo is Scoot's branded website sales agent that qualifies visitors, answers product questions, presents visuals, books meetings and briefs the assigned representative. |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Cleo AI Sales Agent
- FreeFree
- Pro$99 a month
- Team$149 a month
- Brain Platform$500 a month
- Brain Platform Scale$1,500 a month
- Events up to 250 attendees$1,500, paid once
- Events up to 1,000 attendees$2,500, paid once
- Annual events plan$10,000 a year
- Cleo inbound agentPriced on request
- Cleo inbound agentPrice not published
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.
Cleo AI Sales Agent
Cleo AI Sales Agent qualifies website prospects, presents visuals during conversations, books meetings on the appropriate representative’s calendar, and briefs that representative before joining. Visitors can use text, voice, or video in a browser at scoot.app, which also serves as a demo. Cleo is part of Scoot’s AI sales platform, which combines meetings, AI agents, and an intelligence engine. Scoot Engage has Mingle, Presentation, and Meeting modes for events, broadcasts, and sales meetings. Live Advisor provides real-time coaching on Scoot and on Zoom and Teams calls; that coaching is visible only to the seller’s team. The Brain can sync with a customer’s CRM, while Scoot Engage lists Google and Outlook calendar integrations. Agents connect to The Brain through API and MCP, with CLI also listed. Guests can join meetings free in a browser from a link without installing software or creating an account. Scoot says it is SOC 2 Type II compliant, does not use customer data to train AI models, and does not permit its AI providers to use customer data for general-purpose model training. Pricing is on request, despite a listed Free plan.