Chatbase vs Doupple
Chatbase
chatbase.coDoupple
doupple.comSide by side
| Figure | Chatbase | Doupple |
|---|---|---|
| Price from | $40/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 2 |
| Spec score · Chatbot Builders | 9.3 (#3) | 7.4 (#215) |
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | The dashboard tracks messages, AI unit use, leads, and conversation history by agent. |
| Deployment channels | multichannel | website |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California | India |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The maker lists compatibility with Shopify, WordPress, Next.js, Webflow, and plain HTML through a script embed. |
| Knowledge-base answers | Yes | Yes |
| Knowledge sources | Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data as sources. | Agents can be trained on PDFs, crawled URLs, plain text, and custom Q&A. |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | The privacy policy lists HTTPS/TLS encryption, bcrypt password hashing, authenticated and rate-limited API access, and Supabase row-level security. |
| What it does | Chatbase builds conversational AI agents for customer support, sales and product guidance across chat, email and voice. | Doupple lets businesses build AI customer support agents trained on their own content and deploy them on websites. |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.