Chatbase vs MagicFlow AI
Chatbase
chatbase.coMagicFlow AI
magicflowai.ioSide by side
| Figure | Chatbase | MagicFlow AI |
|---|---|---|
| Price from | $40/mo | ₹2,999/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 6 |
| Spec score · Sales Chatbot Software | 9.3 (#2) | 8.0 (#15) |
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Analytics cover conversion rates, categories, lead quality and source performance; reporting levels vary by plan. |
| Headquarters | San Francisco, California | Pune, Maharashtra, India |
| Knowledge-base answers | Yes | The product indexes websites and uploaded documents to ground answers in customer content and provide source citations. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | MagicFlow AI is an AI sales chatbot for SME websites that engages visitors, qualifies enquiries, captures campaign context and routes hot leads to teams. |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | The pricing page says conversations are encrypted at rest and in transit and customer data is not used to train AI models. |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
MagicFlow AI
- Starter₹2,999 a month
- Pro₹5,999 a month
- EnterprisePriced on request
- EnterprisePrice not published
- ProPrice not published
- StarterPrice not published
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.
MagicFlow AI
MagicFlow AI has no write-up on Specifiction yet; its figures are above.