Chatbase vs Subiz
Chatbase
chatbase.coSubiz
subiz.com.vnSide by side
| Figure | Chatbase | Subiz |
|---|---|---|
| Price from | $40/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Live chat software | 9.1 (#10) | 8.2 (#37) |
| Free plan | Yes | No |
| Headquarters | San Francisco, California | Hanoi, Vietnam |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The maker lists JavaScript API and Google Analytics integrations, and website integrations for Shopify, WordPress, Joomla, and Magento. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Subiz describes itself as a messaging CRM and customer interaction platform that brings customer conversations from channels such as Facebook, Zalo, and websites into one screen. |
| Trial | The Hobby, Standard, and Pro plans offer a 7-day trial. | Subiz offers a 14-day free trial with full features. |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Subiz
- BasicPrice not published
- AdvancedPrice not published
- EnterprisePrice not published
- Gói cơ bản3,994,000 VND a year
- Gói nâng cao7,834,000 VND a year
- Gói doanh nghiệpPriced on request
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.