Chatbase vs Zoho SalesIQ
Chatbase
chatbase.co
Zoho SalesIQ
zoho.comSide by side
| Figure | Chatbase | Zoho SalesIQ |
|---|---|---|
| Price from | $40/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 8 |
| Spec score · Conversational Chatbots Software | 9.2 (#1) | 8.0 (#14) |
| Spec score · Live chat software | 9.1 (#10) | 8.9 (#13) |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Zoho lists integrations including Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, Shopify, Mailchimp, Clearbit, Zendesk, and OpenAI. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | SalesIQ is a customer engagement platform for capturing and qualifying leads, communicating with customers, and supporting them through live chat and chatbots. |
| Security | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. | Zoho says it maintains an Information Security Management System and policies covering the security, availability, processing, integrity, and confidentiality of customer data. |
| Trial | The Hobby, Standard, and Pro plans offer a 7-day trial. | Zoho offers a 15-day free trial without requiring a credit card. |
Plans
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Zoho SalesIQ
- FreeFree
- BasicPriced on request
- ProfessionalPriced on request
- EnterprisePriced on request
- FreeFree
- BasicPrice not published
- EnterprisePrice not published
- ProfessionalPrice not published
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.
Zoho SalesIQ
Zoho SalesIQ has no write-up on Specifiction yet; its figures are above.