ChatBot vs Customers.ai
ChatBot
chatbot.com
Customers.ai
customers.aiSide by side
| Figure | ChatBot | Customers.ai |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Conversational Marketing Software | 8.6 (#4) | 7.9 (#16) |
| Spec score · Chatbot Builders | 8.6 (#42) | 7.2 (#225) |
| Headquarters | Wrocław, Poland | Boston, Massachusetts, United States |
| Integrations | Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. | The pricing page lists Shopify, Klaviyo, Meta Ads, Google Ads, HighLevel, Sendgrid, Direct Mail, Salesforce, Semrush, and Sendlane integrations. |
| Support | The pricing comparison lists 24/7/365 support reachable through the website or Text app. | All paid plans include one-to-one onboarding and setup support, and the company says it supports customer migrations. |
Plans
In their own words
Customers.ai
Customers.ai is an AI retention platform for ecommerce brands using Klaviyo. X-Ray connects more Shopify visitor sessions with customer profiles in Klaviyo, while Alfred predicts purchase-ready contacts and automates suppression, reactivation, and audience segmentation. Its email deliverability tools include Inboxer, inbox placement testing, contact validation, and email warming. Super CAPI for Meta Ads supports conversion-event tracking, first-party signal sending, and bypassing ad blockers and iOS restrictions. Listed integrations cover Shopify, Klaviyo, Meta Ads, Google Ads, HighLevel, Sendgrid, Direct Mail, Salesforce, Semrush, and Sendlane. The service supports Android, iOS, web, and API access. Setup is described as taking 10 minutes with no code or credit card. A seven-day trial costs nothing and allows up to 500 visitor resolutions with listed features. Custom pricing depends on total Klaviyo profiles, including suppressed and unsubscribed profiles, plus selected products and sync options. Paid plans include one-to-one onboarding and setup support.