ChatBot vs Newo
ChatBot
chatbot.comNewo
newo.aiSide by side
| Figure | ChatBot | Newo |
|---|---|---|
| Price from | $25/mo | $299/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · SMS Chatbot Software | 8.5 (#7) | 7.9 (#15) |
| Headquarters | Wrocław, Poland | 2261 Market Street #5263, San Francisco, CA 94114, USA |
| Integrations | Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. | The integrations page lists 29 options, including Open Dental, Dentrix, Square, Housecall Pro, Calendly, GoHighLevel, WhatsApp, and Instagram. |
| Support | The pricing comparison lists 24/7/365 support reachable through the website or Text app. | Newo says its SOC 2 report and detailed security documentation are shared under NDA on request during a demo or through an account contact. |
Plans
In their own words
Newo
Newo is a voice AI agent for business calls that can complete actions such as bookings and routing in existing systems. Its SMS agent uses the same agent and conversation history as the phone line, replies by text and can book the next step in a scheduler. Newo combines records across phone, text and email so conversations continue with prior context. Follow-up sequences can run across channels and stop when the customer replies. Each agent can use a knowledge base built from a business website and added materials. The integrations page lists 29 options, including Open Dental, Dentrix, Square, Housecall Pro, Calendly, GoHighLevel, WhatsApp and Instagram. Newo says it supports 15+ languages and can switch languages mid-conversation. Listed capabilities include AI responses, two-way SMS, workflow building and API access. Pay As You Go costs nothing with 50 units once per account. AI Receptionist costs $299 a month for 200 units monthly and one agent at one location.