ChatBot vs NIVA
ChatBot
chatbot.com
NIVA
getniva.aiSide by side
| Figure | ChatBot | NIVA |
|---|---|---|
| Price from | $25/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Sales Chatbot Software | 8.6 (#6) | 8.0 (#16) |
| Headquarters | Wrocław, Poland | Ahmedabad, Gujarat, India |
| Human handoff | The product supports handing conversations from the AI Agent to a human team member. | NIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history. |
| Integrations | Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. | NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems. |
Plans
NIVA
- FreeFree
- Basic$39 a month
- Standard$119 a month
- EnterprisePriced on request
- Free trialFree
- Essential$39 a month
- Premium$119 a month
- EnterprisePriced on request