ChatBot vs Smstools
ChatBot
chatbot.com
Smstools
smstools.comSide by side
| Figure | ChatBot | Smstools |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · SMS Chatbot Software | 8.5 (#7) | 7.8 (#19) |
| Founded | 2002 | 2004 |
| Headquarters | Wrocław, Poland | Dilsen-Stokkem, Belgium |
| Integrations | Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. | The integrations page lists connections including Zapier, Make, n8n, Slack, Microsoft Teams, HubSpot and Smartschool. |
| Security | The Enterprise plan lists SOC 2 Type 2, security assistance, SSO, and audit logs. | The pricing page says servers are located in Europe, the service is GDPR compliant, and a Data Processing Agreement is available on request. |
| Support | The pricing comparison lists 24/7/365 support reachable through the website or Text app. | The SLA page provides support by email, website or software contact form, and phone; urgent out of hours calls are diverted to a support engineer. |
Plans
In their own words
Smstools
Smstools combines SMS, WhatsApp, voice messaging, and other business communications in a browser-based platform, with Android and iOS apps and a developer API. Campaign tools support contact lists, segmentation, personalized messages, scheduling, and reporting. Users can send bulk or long SMS messages and automate templates and birthday messages.
The REST API supports SMS, voice, WhatsApp Business, contact management, workflows, and webhooks. Official SDKs are listed for PHP, Node.js, Ruby, Python, and PowerShell. Integrations include Zapier, Make, n8n, Slack, Microsoft Teams, HubSpot, and Smartschool. Smstools describes itself as an official Meta Tech Partner for WhatsApp Business; pricing for that service varies by country and template type. Its pricing page describes European servers, GDPR compliance, TLS 1.3 client connections, and AES-256 storage encryption. The stated service level is 99.9% uptime, but third-party operator dependencies mean delivery is not guaranteed at 100%. A free plan and free trial are listed. U.S. SMS messaging is listed at €0.03, paid once, billed per message, with no subscription and volume discounts.