ChatbotX vs Desku AI Chatbot Builder
ChatbotX
chatbotx.io
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | ChatbotX | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $29/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 8 |
| Spec score · Chatbot Builders | 8.7 (#39) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Founded | 2018 | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. |
| Free plan | The Community plan is free for self-hosting on your own VPS with no licensing fees. | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Developer integrations | Integrations include API, CLI, MCP, OpenClaw, n8n, and Make. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 29 | 39 |
| Visual flow builder | Yes | Yes |
Plans
ChatbotX
- CommunityFree
- Lite$29 a month
- Pro$49 a month
- Whitelabel$299 a month
- Enterprise$299 a month
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.