Chatbyte vs Sonalyx
Chatbyte
chatbyte.aiSonalyx
sonalyx.comSide by side
| Figure | Chatbyte | Sonalyx |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 4 |
| Spec score · Voicebot Software | 8.1 (#6) | 7.7 (#15) |
| Headquarters | Hamburg, Germany | Madrid, Spain |
| Integrations | Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. | The site lists Salesforce, HubSpot, Dynamics 365, SAP, Zendesk, Intercom, Zoho, Shopify, Twilio, WhatsApp, Slack, Microsoft Teams, Google Calendar, Calendly, Zapier and its own API. |
| Languages | Chatbots can reply in over 50 languages, with language detected automatically. | The site states that agents support more than 50 languages and can switch languages mid-call. |
| Product | Chatbyte offers AI chatbots and voice agents for customer service across chat and phone. | Sonalyx provides autonomous voice agents for customer service, sales and operations that handle inbound and outbound calls and can access business systems and execute actions. |
| Security | The company says relevant product data stays in the EU and that it provides Data Processing Agreements for all plans. | The site describes encryption in transit and at rest, isolated tenants, secret management, consent capture, retention policies, redaction and right-to-erasure flows. |
| Support | The company says most teams go live within a few days with help connecting their knowledge base and systems and fine-tuning the agent. | The pricing page includes standard support with Professional and dedicated support and a manager with Enterprise. |
Plans
Chatbyte
- Essential$45 a month
- Starter€99 a month
- Growth$196 a month
- Pro€299 a month
- Max€599 a month
- Professional$753 a month
- EnterprisePriced on request
- EnterprisePriced on request
Sonalyx
- FreeFree
- Starter€200, paid once
- Professional€1,200, paid once
- EnterprisePriced on request
In their own words
Chatbyte
Chatbyte provides AI chatbots and voice agents for business customer service across web and phone, with access through the web and API. Chatbots can draw on uploaded PDFs, FAQs, or a website as a knowledge base, answer in more than 50 languages with automatic language detection, and pass complex requests to a team with conversation context. The platform also includes ticketing workflows, CSAT surveys, team collaboration, and internal notes. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. Approved AI clients can use its read-only MCP server to discover tools for conversations, voice calls, agents, and usage insights. Chatbot plans list monthly conversation limits of 100, 500, and 2,500. Chatbot Essential is $45/mo; voice Starter is €99/mo. The company says relevant product data stays in the EU and provides Data Processing Agreements for all plans. Chatbyte is based in Hamburg and offers its services exclusively to businesses.