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Sonalyx

sonalyx.com

Free plan WebAPISelf-hosted
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Spec score 7.7 #15 of 27 in Voicebot Software

Spec sheet

Product
Sonalyx provides autonomous voice agents for customer service, sales and operations that handle inbound and outbound calls and can access business systems and execute actions.Read 30 Sep 2026 · sonalyx.com
Deployment
The site says customers can use their own telephony carrier and numbers or Sonalyx’s, with SIP failover, REST, webhooks, and VPC or on-premise deployment where required.Read 30 Sep 2026 · sonalyx.com
Integrations
The site lists Salesforce, HubSpot, Dynamics 365, SAP, Zendesk, Intercom, Zoho, Shopify, Twilio, WhatsApp, Slack, Microsoft Teams, Google Calendar, Calendly, Zapier and its own API.Read 30 Sep 2026 · sonalyx.com
Security
The site describes encryption in transit and at rest, isolated tenants, secret management, consent capture, retention policies, redaction and right-to-erasure flows.Read 30 Sep 2026 · sonalyx.com
Support
The pricing page includes standard support with Professional and dedicated support and a manager with Enterprise.Read 30 Sep 2026 · sonalyx.com
Headquarters
Madrid, SpainRead 28 Sep 2026 · sonalyx.com
Call workflows
Its call workflow covers understanding speech, intent, entities and sentiment, reasoning against rules, accessing systems, executing actions and confirming by SMS, WhatsApp or email.Read 30 Sep 2026 · sonalyx.com
Conversation handling
The site says agents support natural turn-taking, interruption handling, context awareness, background noise, inbound and outbound calls, and human escalation.Read 30 Sep 2026 · sonalyx.com
Data residency and audit
The site says hosting is EU-based by default with regional options, and that actions, system calls and configuration changes are recorded and exportable.Read 30 Sep 2026 · sonalyx.com
Languages
The site states that agents support more than 50 languages and can switch languages mid-call.Read 30 Sep 2026 · sonalyx.com
Pilot and demo
The site says an enterprise pilot can be live in 7 days and that a working demo agent built on the prospect’s content is usually provided within one working day.Read 30 Sep 2026 · sonalyx.com
Pricing limits
Pricing is prepaid by actual conversation time; Starter includes up to 10 concurrent calls, Professional up to 25, and Enterprise up to 100,000.Read 30 Sep 2026 · sonalyx.com
Use cases
Listed solutions include surveys and research, customer care, technical support, sales, bookings and collections.Read 30 Sep 2026 · sonalyx.com

Plans and prices

Free Free 20 free minutes · 1 concurrent call · international number · no credit card required Read 30 Sep 2026 · sonalyx.com
Starter €200, paid once 400 survey minutes; prepaid usage €0.50/min · full platform access · no commitment · up to 10 concurrent calls · national numbers · “Powered by Sonalyx” logo Read 30 Sep 2026 · sonalyx.com
Professional €1,200, paid once 3,000 survey minutes; prepaid usage €0.40/min · standard support · user management · custom reports · up to 25 concurrent calls · local numbers Read 30 Sep 2026 · sonalyx.com
Enterprise Priced on request 10K to 10M minutes; custom pricing discounts up to 60% · volume discounts · brand customization · no “Powered by Sonalyx” · dedicated support and manager · up to 100,000 concurrent calls Read 30 Sep 2026 · sonalyx.com

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