Sonalyx
sonalyx.com
Spec sheet
- Product
- Sonalyx provides autonomous voice agents for customer service, sales and operations that handle inbound and outbound calls and can access business systems and execute actions.Read 30 Sep 2026 · sonalyx.com
- Deployment
- The site says customers can use their own telephony carrier and numbers or Sonalyx’s, with SIP failover, REST, webhooks, and VPC or on-premise deployment where required.Read 30 Sep 2026 · sonalyx.com
- Integrations
- The site lists Salesforce, HubSpot, Dynamics 365, SAP, Zendesk, Intercom, Zoho, Shopify, Twilio, WhatsApp, Slack, Microsoft Teams, Google Calendar, Calendly, Zapier and its own API.Read 30 Sep 2026 · sonalyx.com
- Security
- The site describes encryption in transit and at rest, isolated tenants, secret management, consent capture, retention policies, redaction and right-to-erasure flows.Read 30 Sep 2026 · sonalyx.com
- Support
- The pricing page includes standard support with Professional and dedicated support and a manager with Enterprise.Read 30 Sep 2026 · sonalyx.com
- Headquarters
- Madrid, SpainRead 28 Sep 2026 · sonalyx.com
- Call workflows
- Its call workflow covers understanding speech, intent, entities and sentiment, reasoning against rules, accessing systems, executing actions and confirming by SMS, WhatsApp or email.Read 30 Sep 2026 · sonalyx.com
- Conversation handling
- The site says agents support natural turn-taking, interruption handling, context awareness, background noise, inbound and outbound calls, and human escalation.Read 30 Sep 2026 · sonalyx.com
- Data residency and audit
- The site says hosting is EU-based by default with regional options, and that actions, system calls and configuration changes are recorded and exportable.Read 30 Sep 2026 · sonalyx.com
- Languages
- The site states that agents support more than 50 languages and can switch languages mid-call.Read 30 Sep 2026 · sonalyx.com
- Pilot and demo
- The site says an enterprise pilot can be live in 7 days and that a working demo agent built on the prospect’s content is usually provided within one working day.Read 30 Sep 2026 · sonalyx.com
- Pricing limits
- Pricing is prepaid by actual conversation time; Starter includes up to 10 concurrent calls, Professional up to 25, and Enterprise up to 100,000.Read 30 Sep 2026 · sonalyx.com
- Use cases
- Listed solutions include surveys and research, customer care, technical support, sales, bookings and collections.Read 30 Sep 2026 · sonalyx.com
Plans and prices
Free Free 20 free minutes · 1 concurrent call · international number · no credit card required Read 30 Sep 2026 · sonalyx.com
Starter €200, paid once 400 survey minutes; prepaid usage €0.50/min · full platform access · no commitment · up to 10 concurrent calls · national numbers · “Powered by Sonalyx” logo Read 30 Sep 2026 · sonalyx.com
Professional €1,200, paid once 3,000 survey minutes; prepaid usage €0.40/min · standard support · user management · custom reports · up to 25 concurrent calls · local numbers Read 30 Sep 2026 · sonalyx.com
Enterprise Priced on request 10K to 10M minutes; custom pricing discounts up to 60% · volume discounts · brand customization · no “Powered by Sonalyx” · dedicated support and manager · up to 100,000 concurrent calls Read 30 Sep 2026 · sonalyx.com
Where Specifiction places it
- Voicebot Software#15 of 277.7