ChatDock vs Desku AI Chatbot Builder
ChatDock
chatdock.online
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | ChatDock | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $19/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 8 |
| Spec score · Chatbot Builders | 8.0 (#132) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | website | multichannel |
| Free plan | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Product | ChatDock lets customers train AI chatbots on website content and documents, then embed them on websites. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Support | The Free plan lists community support, Pro lists priority email support, and Business lists dedicated support. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual flow builder | No | Yes |
Plans
ChatDock
- FreeFree
- Pro$19 a month
- Growth$49 a month
- Business$99 a month
- Standard Boost$29, paid once
- Single site$49, paid once
- Premium Boost$79, paid once
- Extended$149, paid once
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.