ChatFlow by Novynix vs Picky Assist

ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.

Picky Assist is a multichannel service for broadcast campaigns and workflow automation. Its listed tools include personalized variables and template management, and it is available on Android and the web. The Free Forever plan costs nothing and allows 2 users, 500 contacts, and 5,000 interactions per month. Starter costs $39 a month for 3 users, 2,000 contacts, and 150,000 interactions per month. Growth is $49 a month for 5 users, 10,000 contacts, and 500,000 monthly interactions; Scale is $69 a month for 10 users, 20,000 contacts, and 1,000,000 monthly interactions. API Only costs $29 a month and includes unlimited interactions. The listed contact limit is 2,000, matching the Starter plan allowance. Picky Assist was founded in 2018 and lists its headquarters in Delaware, USA, with a presence in Kerala, India. Its plans offer different user, contact, and interaction capacities for campaign and workflow use.