ChatFlow by Novynix vs Sandeshly
ChatFlow by Novynix
novynix.com
Sandeshly
sandeshly.comSide by side
| Figure | ChatFlow by Novynix | Sandeshly |
|---|---|---|
| Price from | ₹999/mo | ₹999/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 8.8 (#11) |
| Automation | No-code rules can trigger replies, tags, stage changes, assignments, notifications and webhooks. | Automation supports multi-step drip sequences, signup or reply triggers, FAQ responses and conditional routing. |
| Campaigns | Campaign functions include segmented broadcasts, templates, media, A/B testing, delivery statistics and drip sequences. | It supports bulk broadcasts to opted-in contacts with Meta-approved templates, personalization, throttling, retries, and scheduling. |
| Headquarters | Chennai, Tamil Nadu, India | The registry lists the registered office in Begusarai, Bihar, India. |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API. |
| Security | Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows. | The privacy policy says WhatsApp access tokens are encrypted at rest, passwords are bcrypt-hashed, and TLS is used when deployed behind a properly configured TLS terminator. |
| Shared inbox | WhatsApp, Instagram, web chat, SMS and email conversations can be handled in one team inbox. | Team members can assign chats, add internal notes, use saved replies and see per-agent read status in one inbox. |
| Support | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. | Free lists community and email support, Starter lists standard email support, and Growth lists standard support with onboarding guidance. |
| What it does | ChatFlow automates WhatsApp conversations by answering enquiries, qualifying leads and booking appointments. | Sandeshly provides WhatsApp marketing, CRM, shared-inbox and automation tools using Meta's WhatsApp Business Cloud API. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.