ChatFlow by Novynix vs Whinta
ChatFlow by Novynix
novynix.comWhinta
whinta.comSide by side
| Figure | ChatFlow by Novynix | Whinta |
|---|---|---|
| Price from | ₹999/mo | ₹833.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 5 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 7.9 (#24) |
| Analytics | Analytics cover message volume, response times, conversion funnels, SLA, agent coaching and WhatsApp costs. | Whinta says it tracks delivery, open, reply, click-through, and agent performance metrics in real time, with downloadable reports. |
| Automation | No-code rules can trigger replies, tags, stage changes, assignments, notifications and webhooks. | Its visual flow builder supports branches, conditions, and fallbacks, and the page says it is available on Pro and Growth plans. |
| Headquarters | Chennai, Tamil Nadu, India | B1/358, 4th floor, B Block, Pocket 1, Sector 17, Rohini, Delhi, 110085, India |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | The features page names WooCommerce, WordPress, Zoho, Shopify, and Pabbly, plus webhooks and REST APIs. |
| Security | Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows. | Whinta's privacy policy describes encrypted data transmission, role-based access controls, authentication controls, and monitoring and logging. |
| Support | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. | The contact page lists sales and central support phone numbers and says it aims to answer enquiries within 24 hours on business days. |
| WhatsApp compliance | The service operates through Meta's official WhatsApp Business API and says the number is eligible for official verification features. | The features page describes Whinta as an official WhatsApp Business API partner and says opt-in/opt-out management is built in. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
Whinta
- Starter₹9,999 a year
- Essential₹14,999 a year
- Pro₹24,999 a year
- Growth₹49,999 a year
- EnterprisePriced on request
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.