ChatFlow by Novynix vs Zefir
ChatFlow by Novynix
novynix.comZefir
zefir.comSide by side
| Figure | ChatFlow by Novynix | Zefir |
|---|---|---|
| Price from | ₹999/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 6.4 (#59) |
| Analytics | Analytics cover message volume, response times, conversion funnels, SLA, agent coaching and WhatsApp costs. | The platform includes segmentation, A/B testing, performance analytics, and per-order revenue attribution. |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | Listed integrations include Shopify, Shopify Plus, WooCommerce, WordPress, custom-built stores, Meta, Google Analytics, Zendesk, Gorgias, Trustpilot, Klaviyo, and Hyros. |
| Purpose | ChatFlow automates WhatsApp replies, qualifies leads, and books appointments for businesses. | Zefir provides AI-personalized WhatsApp and SMS messaging for ecommerce, with revenue attribution for each message. |
| Support | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. | Enterprise customers receive a dedicated account team and access to security and compliance staff. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.