Chatfuel vs Microsoft Bot Framework
Chatfuel
chatfuel.comMicrosoft Bot Framework
dev.botframework.comSide by side
| Figure | Chatfuel | Microsoft Bot Framework |
|---|---|---|
| Price from | $18/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Chatbot Builders | 9.2 (#5) | 8.9 (#21) |
| Company legal name | The terms identify 200 Labs, Inc. doing business as Chatfuel as the contracting company. | Microsoft Corporation is identified as the company behind the product and is a public company headquartered in Redmond, Washington. |
| Company size | LinkedIn lists Chatfuel as a privately held company with 11–50 employees. | Microsoft reports approximately 228,000 full-time employees as of June 30, 2025. |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Rating on G2 | 4.4 out of 5 from 45 reviews | 4.0 out of 5 from 16 reviews |
| Visual flow builder | Yes | Yes |
| What it does | Chatfuel provides AI chatbots and messaging automation for WhatsApp, Instagram, Facebook, TikTok and website chat. | Microsoft Bot Framework provides tools and SDKs for building conversational bots that can use free-form dialogue, guided interactions, text, images and rich cards. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
In their own words
Microsoft Bot Framework
Microsoft Bot Framework and Azure AI Bot Service provide tools to build, test, deploy and manage intelligent bots. The modular SDK includes tools and templates for bots that can use speech, understand natural language and handle questions and answers. Development tools work with a Connector service for messages and events, alongside Azure deployment and channel configuration. Client libraries are available for C#, JavaScript, Python and Java. Bots can connect to channels such as Microsoft Teams, Facebook and Slack, using Azure AI Bot Service channels or channel adapters; a visual flow builder, knowledge-base answers and human handoff are listed capabilities. The Free plan costs nothing and includes unlimited standard-channel messages and 10,000 premium-channel messages per month. S1 includes unlimited standard-channel messages, with no price listed. Microsoft says the SDK is no longer maintained and recommends the Microsoft 365 Agents SDK for new agent development. It also says Bot Framework SDK support tickets will no longer be serviced as of December 31, 2025.