Chatfuel vs SendPulse
Chatfuel
chatfuel.comSendPulse
sendpulse.comSide by side
| Figure | Chatfuel | SendPulse |
|---|---|---|
| Price from | $18/mo | $9.60/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 10 |
| Spec score · Chatbot Builders | 9.2 (#5) | 8.6 (#54) |
| Spec score · Instagram DM Automation Tools | 9.3 (#1) | 8.7 (#2) |
| Spec score · Messenger Marketing Software | 9.3 (#2) | 8.8 (#3) |
| Spec score · Live chat software | 9.0 (#12) | 8.8 (#19) |
| Company legal name | The terms identify 200 Labs, Inc. doing business as Chatfuel as the contracting company. | Crunchbase identifies the company as SendPulse Inc. |
| Documentation and support | The help center covers onboarding, five channels, Fuely AI, leads, bookings, catalogue, payments, integrations, API, billing, teams, security and agencies. | SendPulse provides a Help Center covering email, chatbots, automation, CRM, websites and courses, plus community, Academy and YouTube resources. |
| Founded | 2015 | 2015 |
| Free plan | No | Yes |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | Listed integrations include WooCommerce, Shopify, Salesforce, HubSpot, WordPress, Pipedrive, Typeform, Zapier, Make, MySQL and Facebook Leads. |
| Praise: support | Several Trustpilot reviewers praise fast, helpful staff and assistance with WhatsApp automation and sales workflows. | Some reviewers describe support as responsive, helpful and available around the clock. |
| Privacy compliance | Its privacy materials address GDPR, UK GDPR, Swiss FADP, CCPA/CPRA and several U.S. state privacy laws. | The data-processing agreement incorporates GDPR Standard Contractual Clauses and describes encryption in transit and at rest plus EU data-center subprocessors. |
| Rating on Apple App Store | 4.6 out of 5 from 25 ratings | 4.4 out of 5 from 72 ratings. |
| Rating on Capterra | 4.3 out of 5 from 28 reviews | 4.6 out of 5 from 773 reviews. |
| Rating on G2 | 4.4 out of 5 from 45 reviews | 4.6 out of 5 from 722 reviews. |
| Rating on GetApp | 4.3 out of 5 from 28 reviews | 4.6 out of 5 from 773 reviews. |
| Rating on Google Play | 4.7 out of 5 from 306 reviews | 4.1 out of 5 from 1.28K reviews. |
| Rating on Trustpilot | 2.5 out of 5 from 16 reviews | 4.5 out of 5 from 2,874 reviews. |
| SDK licence | The public wizard package and generated application source are released under the MIT licence. | The official SendPulse Python REST client repository is publicly available under the Apache-2.0 licence. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
SendPulse
- FreeFree
- Standard$9.60 a month
- Pro$11.52 a month
- EnterprisePrice not published
- Standard (pay as you go)$48 a month
- FreeFree
- Standard$9.60 a month
- Pro$11.52 a month
- Standard pay-as-you-go$48, paid once
- EnterprisePriced on request
In their own words
SendPulse
SendPulse is an email marketing service for managing subscriber audiences and running email campaigns. It includes email automation, audience segmentation, and A/B testing, but does not offer landing pages. SendPulse is available on the web, iOS, and Android. Its free plan supports up to 500 subscribers and 15,000 emails per month, with three sender email addresses, 250 MB of image storage, five automated flows, and one event. The Standard plan is $9.60 a month when billed annually, with unlimited emails for up to 500 subscribers, 100 sender addresses, 1 GB of image storage, three A/B test groups, and ten saved segments. Pro is $11.52 a month billed annually, with 300 sender addresses, 2 GB storage, four test groups, and 50 saved segments at the same subscriber limit. Standard pay as you go costs $48 a month for 10,000 emails, valid for a year. Enterprise has no listed price and specifies at least 2,500 contacts, along with unlimited sender addresses, users, and saved segments.