Chatfuel vs Tars
Chatfuel
chatfuel.comTars
hellotars.comSide by side
| Figure | Chatfuel | Tars |
|---|---|---|
| Price from | $18/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 6 |
| Spec score · Chatbot Builders | 9.2 (#5) | 8.7 (#41) |
| Spec score · Messenger Marketing Software | 9.3 (#2) | 8.4 (#9) |
| Spec score · Sales Chatbot Software | 9.2 (#3) | 8.3 (#10) |
| Company history | Chatfuel says its founding team was accepted into Y Combinator and that the platform has powered more than one billion conversations per month. | Tars says its founders began in 2015 and built its core self-serve no-code Agent Builder between 2016 and 2018. |
| Founded | 2015 | LinkedIn and Gartner list the company as founded in 2016. |
| Free plan | No | Yes |
| Headquarters | United States | Newark, Delaware, United States |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | Tars advertises more than 700 prebuilt integrations covering CRM, payments, marketing, databases, communications and scheduling. |
| Rating on Capterra | 4.3 out of 5 from 28 reviews | 4.6 out of 5 from 41 reviews. |
| Rating on G2 | 4.4 out of 5 from 45 reviews | 4.6 out of 5 from 171 reviews. |
| Rating on Trustpilot | 2.5 out of 5 from 16 reviews | 2.7 out of 5 from 4 reviews. |
| Paid from | 69 | 499 |
| What it does | Chatfuel provides AI chatbots and messaging automation for WhatsApp, Instagram, Facebook, TikTok and website chat. | Tars provides a hosted conversational-AI platform for building customer-support and sales agents. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
Tars
- FreemiumFree
- Premium$499 a month
- FreemiumFree
- Live Chat add-on$600 a year
- Professional support services add-on$5,000 a year
- EnterprisePriced on request
In their own words
Tars
Tars provides AI agents for customer support and customer acquisition, with a no-code builder for creating agents without writing code. Agents can retrieve answers from Knowledge Bases trained on sources such as websites and PDFs, use tools, branch according to user intent, and combine retrieval with multi-step workflows. Tars describes deployment across web, WhatsApp and email, with conversations carried across channels. Built-in integrations connect agents to customer experience technology stacks, and an API Integration component can fetch or submit data in real time. Tars states compliance with GDPR, ISO, SOC 2 and HIPAA. The Freemium plan includes 50 conversations per month, five Knowledge Bases, basic LLM models, community support and one month of data retention. When the monthly conversation allowance is used, the agent stops until the customer upgrades. A conversation counts all messages between an agent and user within 24 hours. Premium costs $499 a month and includes advanced LLM models, 20 Knowledge Bases and 12 months of data retention. Premium offers live chat support; Enterprise includes a dedicated account manager.