ChatGoNow vs Re:amaze
ChatGoNow
chatgonow.com
Re:amaze
reamaze.comSide by side
| Figure | ChatGoNow | Re:amaze |
|---|---|---|
| Price from | $12.50/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Live chat software | 7.5 (#76) | 9.0 (#11) |
| AI features | AI Premium includes an AI assistant, knowledge base RAG, and multi-provider failover. | AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. |
| API | The Open API provides endpoints to retrieve a site’s last 50 messages and reply as an agent. | Re:amaze provides a REST-like JSON API with account-level access, individual user tokens, and SSL/HTTPS-only access. |
| Product | ChatGoNow provides real-time visitor-agent chat for websites. | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. |
Plans
ChatGoNow
- FreeFree
- Plus Monthly$15 a month
- AI Premium Monthly$50 a month
- Plus Yearly$150 a year
- AI Premium Yearly$500 a year
- Custom PlusPriced on request
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.