| Price from | $18/mo | $40/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Faq Bots | 9.0 (#2) | 8.5 (#5) |
| Spec score · Chatbot Builders | 8.8 (#30) | 8.6 (#46) |
| AI bot generation | Yes | Yes |
| Channels | The product includes website chat, live chat, voice conversations, phone connections, WhatsApp Business, and Email Copilot. | The product offers website chatbots, phone voice agents, email reply drafts and AI lead capture. |
| Company location | ChatLab sp. z o.o. is located in Kraków, Poland. | The site identifies the company as Dante AI Inc. in Delaware, US. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Free plan limits | Free includes 1 chatbot, 1 administrator user, and 50 training links. | The free plan includes 100 monthly credits, one agent, one team seat and 150K characters of knowledge, and retains Dante branding. |
| Headquarters | Kraków, Poland | Delaware, US |
| Human handoff | Handover includes the whole conversation so customers do not repeat themselves. | Yes |
| Integrations | E-commerce integrations include Shopify, WooCommerce, PrestaShop, Shoper, Wix, CS-Cart, Abicart, and BaseLinker; hotel integrations include Beds24, Mews, Hotres, IdoBooking, and KWHotel. | The page names WordPress, Cal.com, Calendly, Google Calendar, Outlook, Slack, Shopify, Microsoft Teams, HubSpot, Salesforce and Discord, plus 9,000+ applications through Zapier. |
| Knowledge-base answers | Yes | Yes |
| Knowledge sources | Agents can learn from websites, documents, FAQs, PDFs, spreadsheets, and other sources. | Agents can be trained from a business website, price lists and PDFs, policies, FAQs and manually entered information. |
| Languages | ChatLab supports more than 80 languages and automatically detects the conversation language. | Dante states it supports more than 100 languages and answers in the language the customer writes in. |
| Product | ChatLab is a website AI chat platform that can be trained with a business's own data to answer customer questions. | Dante describes itself as all-in-one AI customer support that reads a business website, files and typed information to answer customers. |
| Security controls | Security settings include allowed domains, message-frequency limits, IP or country blocking, and automatic spam detection. | The pricing page lists domain restrictions for embeds and, on paid plans, usage caps with a rate limit and monthly credit ceiling. |
