ChatLab vs eGain Virtual Assistant
| ChatLab | eGain Virtual Assistant | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | $18/mo | — |
| Open source | No | No |
| Platforms | api, Web | Web |
| Free plan | Yes | No |
| Paid from | $18/mo | — |
| Deployment channels | multichannel | multichannel |
| Visual flow builder | Yes | — |
| AI bot generation | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Human handoff | Yes | Yes |
| Included conversations | 20 /mo | — |
Both are listed in Best Chatbot Builders. On Specifiction, ChatLab scores higher on our published basis.