| Price from | $18/mo | $39/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Faq Bots | 9.0 (#2) | 8.0 (#10) |
| Spec score · Chatbot Builders | 8.8 (#30) | 8.6 (#44) |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | Handover includes the whole conversation so customers do not repeat themselves. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Knowledge-base answers | Yes | Yes |
| Languages | ChatLab supports more than 80 languages and automatically detects the conversation language. | SiteGPT says its chatbot supports conversations in 95 languages. |
| Product | ChatLab is a website AI chat platform that can be trained with a business's own data to answer customer questions. | SiteGPT is a personalized chatbot trained on website content to answer visitors' questions and provide customer support. |
| Paid from | 18 | 39 |
| Training sources | It can train on websites, PDF, DOC, CSV, XLS and TXT files, free text, and question-and-answer pairs. | Chatbots can be trained from website URLs, uploaded files, raw text, YouTube, and connected sources including Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub. |
