Chatmount vs Desku AI Chatbot Builder
Chatmount
chatmount.co
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Chatmount | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $49/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 8 |
| Spec score · Chatbot Builders | 8.1 (#109) | 9.1 (#10) |
| Analytics | Analytics include message trends, popular questions, response quality metrics, and lead conversion tracking. | The builder includes conversation analytics for tracking chatbot performance and accuracy. |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The pricing FAQ lists Zapier, WordPress, Zendesk, and Salesforce among supported integrations and channels. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Product | Chatmount is a no-code AI chatbot builder that trains on business content, captures leads, and hands complex conversations to a human operator. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Security | The about page says Chatmount uses strict encryption, per-tenant data isolation, and inactivity-based deletion on every plan. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 49 | 39 |
Plans
Chatmount
- Growth$49 a month
- Pro$99 a month
- Scale$199 a month
- Agency$199 a month
- EnterprisePriced on request
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.