ChatNova vs Desku AI Chatbot Builder
ChatNova
chatnova.app
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | ChatNova | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $10/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Chatbot Builders | 8.3 (#87) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Analytics | The dashboard provides conversation history and analytics about chats, common questions, and AI performance. | The builder includes conversation analytics for tracking chatbot performance and accuracy. |
| Deployment channels | website | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Knowledge-base answers | Yes | Yes |
| Support | The site lists email support for the Free plan, priority support with an SLA for Growth, and says support responds within 24 hours at [email protected]. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual flow builder | No | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.