ChatPuma vs Desku AI Chatbot Builder
ChatPuma
chatpuma.com
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | ChatPuma | Desku AI Chatbot Builder |
|---|---|---|
| Price from | Free | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 6 | 8 |
| Spec score · Chatbot Builders | 7.9 (#158) | 9.1 (#10) |
| Deployment channels | website | multichannel |
| Free plan | Yes | Yes |
| Integrations | The homepage displays compatibility logos for WordPress, OpenCart, Wix, Shopify, Webflow, and Bubble. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Languages | ChatPuma says it supports more than 100 languages. | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. |
| Product | ChatPuma describes itself as a no-code AI chatbot builder for deploying customer support chatbots on websites. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Visual flow builder | Yes | Yes |
Plans
ChatPuma
- FreeFree
- StarterPrice not published
- GrowthPrice not published
- ProPrice not published
- FreeFree
- Paid plans (starting tier)$19 a month
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.