Chattermill vs Culture Amp
Chattermill
chattermill.com
Culture Amp
cultureamp.comSide by side
| Figure | Chattermill | Culture Amp |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Experience Management Software | 8.0 (#6) | 8.4 (#5) |
| Spec score · Enterprise Feedback Management Software | 8.0 (#6) | 8.4 (#3) |
| API | The API can send data to Chattermill, enrich data there, and export Chattermill data to a data warehouse or other system. | Culture Amp provides a Developer API for connecting people data to other systems and conducting bespoke analysis. |
| Audience | The platform is presented for enterprise CX, insights, product, and customer support teams. | Culture Amp describes its platform as serving people leaders and HR teams, with solutions also presented for HR executives, CFOs, and CIOs. |
| Founded | 2015 | LinkedIn lists Culture Amp's founding year as 2010. |
| Integrations | Chattermill's integrations page lists connections including Zendesk, Intercom, Salesforce, Slack, Jira, Snowflake, and an API. | Official integrations cover HRIS, SFTP, Slack, single sign-on, Microsoft Teams, compensation systems and APIs. |
| Security | Chattermill states that it is SOC 2 Type II and ISO 27001 certified and compliant with GDPR and CCPA. | Culture Amp says it encrypts data at rest and in transit and uses AWS and Google Cloud Platform infrastructure. |
| Security certifications | Chattermill states that it is SOC 2 Type II and ISO 27001 certified and complies with GDPR and CCPA. | Culture Amp states that it follows GDPR, CCPA and ISO 27001 requirements and has SOC II Type I certification. |
Plans
Culture Amp
- DevelopPriced on request
- EngagePriced on request
- People Science ConsultingPriced on request
- PerformPriced on request
- PlatformPriced on request
In their own words
Chattermill
Chattermill brings customer feedback together to surface issues and answer questions using customer comments as evidence. Its Lyra Agent analyzes feedback and returns answers with quantified evidence, charts, reports, and customer quotes; it also monitors voice-of-customer data and raises trends and signals. Teams can create custom reports with advanced filters and visualizations, add them to dashboards, and route real-time issue alerts to Slack, email, Jira, or other destinations. Chattermill connects to 65+ feedback channels, including surveys, reviews, support, social media, and voice calls. Listed integrations include Zendesk, Intercom, Salesforce, Slack, Jira, Snowflake, and an API. It can also connect customer intelligence to Claude, ChatGPT, and other MCP-compatible agents. The platform analyzes feedback in more than 100 languages with automated translation and transcription. Chattermill lists sentiment analysis, NPS surveys, feature requests, and in-app feedback. It is intended for enterprise CX, insights, product, and customer-support teams. The company says it is SOC 2 Type II and ISO 27001 certified and complies with GDPR and CCPA. Pricing is available on request.
Culture Amp
Culture Amp is an employee experience platform for employee engagement, performance management, and employee development. Engage includes survey templates, pulse, onboarding, and offboarding surveys, benchmarking, AI comment summaries, and action plans. Perform covers continuous feedback, performance reviews and calibration, one-on-one conversations, development plans, goals, and performance insights. AI Coach is included in every plan and provides insights, guidance, and tailored action plans within Engage and Perform. Integrations include HRIS systems, Pave for compensation, Slack and Microsoft Teams for flow-of-work features, and LifeLabs Learning and Go1 for learning resources. A Developer API connects people data to other systems and supports bespoke analysis. Culture Amp says it encrypts data at rest and in transit and uses AWS and Google Cloud Platform infrastructure. All products are billed annually; pricing depends on employee count, product, and service tier, and is available on request. Every customer has 24/5 chat and email support, training resources, and support guides. Founded in 2011, Culture Amp is headquartered in Melbourne, Australia.