Chattrik Omni Channel vs eksis
Chattrik Omni Channel
chattrik.com
eksis
eksis.ioSide by side
| Figure | Chattrik Omni Channel | eksis |
|---|---|---|
| Price from | $14.99/mo | $4/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Social Customer Service Software | 8.3 (#8) | 9.0 (#2) |
| Purpose | Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one inbox. | eksis is a social media control panel for creators, small businesses, and agencies to publish, engage, and automate social accounts. |
| Security | The maker lists security settings and controls, including trusted domains and banning customers, but the product page does not specify security certifications or compliance standards. | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. |
| Support | The pricing page includes email support in Starter and live chat support plus a dedicated account manager in Growth. | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. |
Plans
Chattrik Omni Channel
- Starter$14.99 a month
- Growth$39.99 a month
- EnterprisePriced on request
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
In their own words
Chattrik Omni Channel
Chattrik Omni Channel brings Facebook Messenger, Instagram and website live chat into one shared inbox. Agents can see earlier customer conversations for context, then filter, tag, assign and prioritize chats. Teams can route conversations to agents or departments and leave private internal notes. Conversation and team activity insights help monitor performance. The service works on web, Android and iOS; its mobile app supports inbox access, replies and real-time notifications. Chattrik describes it as suitable for businesses of all sizes and built for growing businesses, with listed industries ranging from logistics and finance to e-commerce, healthcare and law. There is no free plan. Listed plans are Starter at $14.99 per seat per month, Growth at $39.99 per seat per month, and Enterprise at custom pricing. The pricing page says there are no setup fees and subscriptions can be canceled anytime.
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.