Chattrik Omni Channel vs NapoleonCat
Chattrik Omni Channel
chattrik.com
NapoleonCat
napoleoncat.comSide by side
| Figure | Chattrik Omni Channel | NapoleonCat |
|---|---|---|
| Price from | $14.99/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Social Customer Service Software | 8.3 (#8) | 7.2 (#20) |
Plans
Chattrik Omni Channel
- Starter$14.99 a month
- Growth$39.99 a month
- EnterprisePriced on request
NapoleonCat
- Standard$89 a month
- Pro$109 a month
- Expert$139 a month
- Enterprise$465 a month
In their own words
Chattrik Omni Channel
Chattrik Omni Channel brings Facebook Messenger, Instagram and website live chat into one shared inbox. Agents can see earlier customer conversations for context, then filter, tag, assign and prioritize chats. Teams can route conversations to agents or departments and leave private internal notes. Conversation and team activity insights help monitor performance. The service works on web, Android and iOS; its mobile app supports inbox access, replies and real-time notifications. Chattrik describes it as suitable for businesses of all sizes and built for growing businesses, with listed industries ranging from logistics and finance to e-commerce, healthcare and law. There is no free plan. Listed plans are Starter at $14.99 per seat per month, Growth at $39.99 per seat per month, and Enterprise at custom pricing. The pricing page says there are no setup fees and subscriptions can be canceled anytime.
NapoleonCat
NapoleonCat has no write-up on Specifiction yet; its figures are above.