ChatWhale vs meed
ChatWhale
chatwhale.com
meed
meedloyalty.comSide by side
| Figure | ChatWhale | meed |
|---|---|---|
| Price from | $29/mo | $49.17/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Loyalty Program Software | 9.0 (#2) | 9.0 (#4) |
| Analytics | The dashboard is described as reporting promotion performance, customer types, trends, and subscriber analytics over selected date periods. | The dashboard reports member activity, stamp and coupon issuance, reward issuance and redemption rates. |
| API and SDKs | The maker pages reviewed do not state that a public API or SDK is available. | The public product pages describe browser, wallet and mobile-app workflows but do not publish API endpoints or SDK documentation. |
| Documentation | The maker pages reviewed do not provide a documentation or help-center link in the available homepage content. | The site links a Help & Tutorials area and FAQ, while the FAQ documents setup, analytics, redemption and subscription behavior. |
| Headquarters | The Companies House record gives the former company's registered office as The Old Granary Church Street, Whatton, Nottingham, England. | Hong Kong SAR |
| Integrations | The homepage identifies Facebook Pages, Facebook Messenger, and Facebook Ads as the product's Facebook-related channels and acquisition tools. | The homepage identifies Apple Wallet and Google Wallet as supported wallet services and shows ecosystem relationships with Google, AWS, NVIDIA Inception, Hong Kong Science & Technology Park and others. |
| Licence | ChatWhale's terms say intellectual property including source code created for the service remains ChatWhale's property. | The terms reserve rights in meed branding and materials to Meed Limited and do not present the software as open source. |
| Product | ChatWhale gamifies customer engagement with chatbots and loyalty rewards through Facebook Pages and Messenger. | meed provides digital loyalty programs for businesses and lets customers earn and redeem rewards such as stamps, points, discounts, and other incentives. |
| What it does | ChatWhale describes a Facebook Page and Messenger based customer engagement product that combines chatbots with loyalty rewards. | meed lets businesses create and manage customer loyalty programs with stamps, coupons, rewards and member campaigns. |
Plans
meed
- FreeFree
- Pro$59 a month
- Pro$590 a year
- FreeFree
- Free PlanFree
- Pro monthly$59 a month
- Pro Plan$59 a month
- Pro annual$590 a year
In their own words
ChatWhale
ChatWhale is a web platform for customer engagement through Facebook Pages and Messenger, combining chatbots with loyalty rewards. Its scratchcard offers are intended to encourage repeat visits and spending. Chatbots can create, send, and track campaigns automatically. Messaging tools include broadcasts, customer groups, one-to-one conversations with history and profiles, and automated welcome and engagement messages. Businesses can attract subscribers through website widgets, Facebook Page comments, and Facebook Ads. The dashboard shows promotion performance, customer types and trends, and subscriber analytics over selected date periods. The site lists notifications for desktop browsers, mobile apps, watches, and Facebook red dots. ChatWhale has a free plan. Everything You Need costs $29 a month and includes up to 500 subscribers and three Facebook Pages; Rapid Growth costs $99 a month and includes up to 10,000 subscribers and unlimited Facebook Pages. Both list no ChatWhale branding. The product depends on Facebook Pages and the Messenger app. Its terms say support is by email only and that service content may be transferred unencrypted.
meed
meed provides digital loyalty programs for businesses, where customers earn and redeem stamps, points, discounts, and other incentives. Customers use the loyalty experience on a phone without downloading an app, and can save cards to Apple Wallet or Google Wallet. Businesses can award stamps from receipt scans: AI reads and verifies receipts in the meed web app, without a POS integration. At a venue, a customer can scan a QR code or tap NFC to earn a stamp without staff interaction or an extra device. Businesses set rewards at milestones on 10- or 20-stamp cards, with milestone rewards added automatically to wallet cards. The business portal manages programs, memberships, venue performance, campaigns, and reward analytics. Operators can issue stamps and confirm redemptions in the meed for Business app. The maker describes customers including cafés, gyms, salons, bars, clinics, and shops. Its anonymised loyalty feature separates activity data from personal identity. The free plan is limited to 50 members; Pro is $59 per month with two locations included and $39 per additional location.