ChatWhale vs myCred
ChatWhale
chatwhale.commyCred
mycred.meSide by side
| Figure | ChatWhale | myCred |
|---|---|---|
| Price from | $29/mo | $8.25/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Loyalty Program Software | 9.0 (#2) | 7.5 (#24) |
| Integrations | The homepage identifies Facebook Pages, Facebook Messenger, and Facebook Ads as the product's Facebook-related channels and acquisition tools. | The maker lists integrations including WooCommerce, BuddyPress, LearnDash, Zapier, Elementor, and Gravity Forms. |
| Product | ChatWhale gamifies customer engagement with chatbots and loyalty rewards through Facebook Pages and Messenger. | myCred is an open-source points management and loyalty plugin for WordPress and WooCommerce websites. |
| Support | The terms say technical support is available only by email at [email protected]. | Paid plans include standard or priority technical support, and premium add-on licenses are required for support and updates. |
Plans
In their own words
ChatWhale
ChatWhale is a web platform for customer engagement through Facebook Pages and Messenger, combining chatbots with loyalty rewards. Its scratchcard offers are intended to encourage repeat visits and spending. Chatbots can create, send, and track campaigns automatically. Messaging tools include broadcasts, customer groups, one-to-one conversations with history and profiles, and automated welcome and engagement messages. Businesses can attract subscribers through website widgets, Facebook Page comments, and Facebook Ads. The dashboard shows promotion performance, customer types and trends, and subscriber analytics over selected date periods. The site lists notifications for desktop browsers, mobile apps, watches, and Facebook red dots. ChatWhale has a free plan. Everything You Need costs $29 a month and includes up to 500 subscribers and three Facebook Pages; Rapid Growth costs $99 a month and includes up to 10,000 subscribers and unlimited Facebook Pages. Both list no ChatWhale branding. The product depends on Facebook Pages and the Messenger app. Its terms say support is by email only and that service content may be transferred unencrypted.