Checkbox Voice of Customer vs CondUX
Checkbox Voice of Customer
checkbox.comCondUX
condux.ioSide by side
| Figure | Checkbox Voice of Customer | CondUX |
|---|---|---|
| Price from | $30/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 0 |
| Spec score · Market Research Software | 9.2 (#2) | 6.8 (#49) |
| Integrations | Official feature information lists REST API, webhooks and Zapier integrations. | The site says studies can use links shared with the researcher's own lists or panel provider, but does not name specific integrations. |
| Participant sourcing | Checkbox describes an integration with Prolific for finding and surveying participants. | Participants can come from CondUX's panel of over 1.6 million members, L&E Research's eight US facilities, or links shared with a researcher's own list or panel provider. |
Plans
Checkbox Voice of Customer
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
In their own words
Checkbox Voice of Customer
Checkbox Voice of Customer collects and analyzes customer feedback to help organizations understand needs and map customer journeys. It gathers responses through digital channels such as mobile apps, email, and websites, then reports measures including net promoter score, customer loyalty, and customer satisfaction score. Listed analytics include sentiment, text, journey, and interaction analysis. Surveys can be customized through formatting, styling, domains, and email servers to match a business’s branding. For integrations and automation, Checkbox provides a REST API and webhooks; its features overview also lists Zapier. It describes an integration with Prolific for finding and surveying participants. Deployment options include cloud, on-premises hosting, and white-label software. Cloud plans offer hosting in the US, Canada, Australia, or the EU. Security controls include respondent passwords, role-based access, and single sign-on or Active Directory; Enterprise adds SAML SSO and full audit logs. Solo costs $30 a month, Team costs $100 a month, and Business costs $1,800 a year.